Managing Director
UScale GmbH
Nov. 2017–present • 8 years
Stuttgart region
Customer studies on all touchpoints of the e-mobile customer journey (for energy suppliers, car manufacturers, importers, and service providers)

Assistant professor
FOM University of Applied Sciences for Economics and Management
March 2018–February 2023 • 5 years
Stuttgart region
Process management, quality management, change management
Market research

Managing Director and Senior Director
J.D. Power Apr. 2014–Oct. 2017 • 3 years 7 months
Munich metropolitan area
Advising car manufacturers worldwide on customer-oriented product and process design Customer satisfaction studies for the automotive industry (product, retail, service)

Daimler AG
15 years 7 months

Corporate Quality Manager
Jan. 2004-March 2014 • 10 years 3 months
Sindelfingen, Germany